Best pizza here.. make sure you try the meat lovers
I found a piece of hair in my pizza which was disgusting. DONT COME HERE
Best pizza going in the area and great staff. Highly recommend Lauritos!!
Absolutely disgusting customer service!We ordered 8 pizzas at 4pm for delivery at 6pm through menulog.Once 6pm came around, my husband called 3 times to ask where our order was (telling them his name, delivery location and that it was a big order) and they kept telling us it was "on the way". In the meantime we had children asking us where there dinner was.It all came to a head at 7.30pm when they finally admitted they didn't have our order and my husband had to drive down there and prove we had an order through emails we received from menulog. It took another half an hour to collect them in which time the owner showed no customer service skills, didn't offer us any compensation or take any responsibility for the failure to service us.He is now refusing to give us ANY compensation.
Ordered and paid, told 45 min delivery, delivery man couldn't find our house, he rang me 3 times, couldn't follow directions. I had to ring the shop, finally got delivery, food was barely warm. Very disappointed as the pizzas are usually excellent.
Lauritos Pizza and Pasta is an Australian Meal Delivery based in Gembrook, Victoria. Lauritos Pizza and Pasta is located at 12/344 Belgrave-Gembrook Rd, Emerald VIC 3782, Australia.
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